One of the biggest shifts in UX right now is this: users are showing up without a clear goal.
They’re typing vague prompts. Asking open-ended questions. Exploring.
This breaks the way most interfaces are built where intent is crisp and predefined.
In the LLM era, users don’t click buttons to do a thing they start a conversation and figure it out as they go.
Designing for this means rethinking:
What does “success” look like when outcomes are fuzzy?
How do you show users what’s possible without overwhelming them?
How do you guide without scripting the whole journey?
It's less like designing a form and more like designing a really smart, really patient coworker.